Dyson makes excellent innovative products that thrill users. However, does Dyson guarantee its well-made products with a good warranty plan? Let’s find out.
What is Dyson?
Dyson is a technology company that makes unique products. Its founder and inventor, Sir James Dyson, is a lifelong entrepreneur from the UK. He has devoted his life to innovative technology and philanthropy. In fact, he is quoted as saying, “Enjoy failure and learn from it. You will never learn from success.”
What Products Does Dyson Make?
- Hair stylers
- Dyson hair dryers
- Hair straighteners
- Dyson Airwrap (combo hair styler)
- Air purifiers
- Air purifying headphones
- Desk and floor lamps
- Dyson vacuum cleaners
Along with its products, Dyson also offers some accessories for vacuums, hair care, and air treatment. Dyson products are unique and very high-quality, but they also cost a lot more than comparable brands.
How Good is the Dyson Warranty Plan?
Dyson aims to support its products as well as possible. The online Dyson
warranty plan claims that “Dyson machines are engineered for continual high performance. If a Dyson machine is used in the way it’s intended and it breaks down within the warranty period, it’s our responsibility to repair or replace it, and we do so at no charge to you.”
Most products have only a two-year warranty where manufacturing defects and parts and labor are covered. A few products like corded vacuums, hand dryers, and lights carry a five-year limited warranty. But be sure to read over the user’s manual carefully, as the warranty also includes some exceptions. For example, if you don’t use the product “as intended,” it can void the warranty completely.
The “fine print” of Dyson’s Limited Warranty Exclusions:
- “Purchases of machines from unauthorized dealers or seller
- Normal wear and tear, including parts that might wear out over time (e.g., fuse, belt, brush bar, batteries, filters, etc.).
- Accidental damage
- Damage as a result of use not in accordance with the rating plate. Damage caused by not carrying out the recommended appliance maintenance.
- Removal of blockages. If your machine becomes blocked, please refer to the Dyson Operating Manual for details of how to unblock it.
- Damage from external sources such as transit, weather, electrical outages, or power surges.
- Failures caused by circumstances outside of Dyson’s control.
- Costs, damages, or repairs incurred as a result of, due to, or from: Negligent use, misuse, neglect, or careless operation of the machine; Use of the Dyson machine which is not in accordance with the Dyson Operating Manual
- Use of a Dyson machine for anything other than normal domestic household purposes in the country in which it was purchased.
- Use of parts not assembled or installed in accordance with the instructions of Dyson.
- Use of parts and accessories which are not Dyson Genuine Components. A full range of genuine Dyson spares and accessories for all Dyson machines is available here.
- Faulty assembly or installation (except where carried out by Dyson).
- Repairs or alterations carried out by parties other than Dyson or its authorized agents.”
You can read more about what is covered by the Dyson warranty here
. You can file claims by calling their 800 number or emailing Dyson directly.
Other Warranty Considerations
When buying an expensive item like a Dyson vacuum or air purifier, you may wonder whether or not you need an extended warranty
. Just think about all the things that can easily go wrong with a high-tech electronic device. You have no idea how the mechanical and electrical components work, and so many things could fail. Some of the things Upsie covers you for are:
- Mechanical failure (motors, gears, ball bearings, internal tubing, computer chips, rotors, internal moving parts, etc.)
- Power issues
- Heating/cooling problems
- Drain failure
Even if you get two years of coverage, wouldn’t it be nice not to worry about your Dyson vacuum for longer than that? Imagine extending your warranty an extra two or three years! That way, you can rest assured that anything that goes wrong with it, Upsie will fix or replace it.
You can contact Upsie claims 24/7, speak with a real person, and send in your appliance with Upsie’s free two-day shipping. Or take it to a local certified repair shop.
Upsie customers pay up to 70% less than they do with the competition. Lastly, if you sell the appliance later, the Upsie warranty goes along with it.
Don’t leave your appliances unprotected; get an Upsie warranty today!
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