Plans available for the Xbox Series X, Series S and more
Eligibility limited to device purchased on or after 12/7/22 (in the last 60 days)
Price as of Nov 10, 2020 based on a $499 Xbox Series X
Upsie accident protection covers damage to your Xbox from drops, including cracks and broken hardware.
Upsie covers power failure from the black screen of death, internal cord replacements and other power issues.
Upsie covers damage as a result of liquid spills.
Upsie protects against issues with sound volume, quality, controls and microphones.
Upsie covers manufacturer defects and failure of motors, gears, internal wiring or cords, computer chips, rotors, fans and other internal moving parts.
Hard drive malfunctions including clicking, crashing, boot problems, program loading and more.
Gift or Sell your device with an Upsie Warranty.
To get your console back to working order in no time
Work with one of our certified repair shops near you or request to take your Xbox to your shop of choice.
Free round-trip shipping to fix your Xbox at our certified repair center. Shipping method is 2-Day and we’ll provide a secure box and shipping label.
If the cost of repair is not feasible we will replace your Xbox.
Buy & Activate Your Xbox Console Warranty
You can buy an Upsie warranty for your Xbox controllers and console, such as the Xbox One S and Series S, up to 60 days after purchase. To activate your Upsie coverage, upload a picture or copy of your product’s receipt in your account.
Upsie's coverage overlaps with the manufacturer warranty for as long as the manufacturer warranty is active. Most plans start accidental coverage for drops and spills on the 31st day after you purchase your Upsie warranty. When the manufacturer warranty ends, Upsie takes over full coverage, so your device is never without protection. (Read more in our FAQ)
Make a Claim
Make a call 24/7/365 to file your claim. A real person will answer, walk you through the claim and let you know if it is covered. You can also start the claim by filling out a form in your account. We may ask for a picture of your Xbox for verification.
Is there a limit to the number of claims I can make on my Xbox console or controllers?
We will cover an unlimited number of claims up to the purchase value of the device. If you have an Xbox Series X with a purchase value of $500, and we repair it for $150, then you would have $350.00 remaining in claims.
"Decided to give Upsie a try because it’s good for 3 years as opposed to the usual 2 with GameStop. Easy to sign up online. I had a question so I called. An actual human picked up the phone. She was extremely nice and helped me with my questions. "
- James H
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