Never overpay to protect your VR headset with Upsie.
Eligibility limited to product purchased on or after 12/7/22 (in the last 60 days)
Price as of Nov 10, 2020 based on a $399 Meta Quest 2 256GB.
Upsie accident protection covers damage to your Oculus from drops, including screen damage and broken hardware.
A common issue in the Oculus display, the manufacturer does not cover these issues whereas Upsie plans provide coverage from dead pixels.
Upsie covers power failure from the black screen of death, internal cord replacements and other power issues.
Upsie covers damage as a result of liquid spills.
Issues with volume, sound quality, controls and microphones.
Flash memory malfunctions including clicking, crashing, boot problems, program loading and more.
Gift or Sell your device with an Upsie Warranty.
To get you back to working order in no time, take a look at your options for repairing a phone.
Work with one of our certified repair shops near you or request to take your Meta Quest to your shop of choice.
Free round-trip shipping to fix your Meta Quest at our certified repair center. Shipping method is 2-Day and a box and prepaid shipping label are provided.
If a repair is not possible on the first claim, we will replace your console.
Buy & Activate Your Meta Quest Warranty
You can buy an Upsie warranty for your Meta Quest controllers and console up to 60 days after purchase. To activate your Upsie coverage, upload a picture or copy of your product’s receipt in your account.
Upsie's coverage overlaps with the manufacturer warranty for as long as the manufacturer warranty is active. Most plans start accidental coverage for drops and spills on the 31st day after you purchase your Upsie warranty. When the manufacturer warranty ends, Upsie takes over full coverage, so your device is never without protection. (Read more in our FAQ)
Make a Claim
Make a call 24/7/365 to file your claim. A real person will answer, walk you through the claim and let you know if it is covered. You can also start the claim by filling out a form in your online account. We may ask for a picture of your console or controller for verification.
Is there a limit to the number of claims I can make on my Meta (Oculus) console?
We will cover an unlimited number of claims up to the purchase value of the device. If you have a Meta Quest 2 with a purchase value of $299, and we repair it for $100, then you would have $199 remaining in claims.
"I've been using Upsie on all my devices from phones to gaming systems for years. They're really easy to use, inexpensive and respond within a timely manner to any questions I may have about product warranties."
- Tiffany H
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